HOOP services
Every product runs on the same fare engine: public transport, plus 40% — capped at KES 200 above the matatu. Below are live sample prices for a real commute — Ongata Rongai to Westlands, off-peak.
The everyday HOOP. Match into a car already going your way and split the road. Priced straight off the matatu fare — 40% over it, and never more than KES 200 above it — the same maths at midnight as at 7 AM.
Your route, no extra stops. The whole car for your group, point to point, no detours for other riders’ drop-offs.
The commute, solved once. A recurring daily pass that reserves the same seat, same driver, same time — every working morning.
Electric low-capacity shuttles on fixed corridors, running on a schedule whether or not a driver is free. Piloting on the Thika stretch first.
Example only — on the ride screen, prices come from your actual route. Private hail on the same trip runs about KES 690.
Lady HOOP
One toggle asks for a woman driver — same fare engine, same route pricing, same 40% line capped at KES 200. The HOOP team confirms the match on your call, so you always know who is arriving before you step out.
One toggle asks for a woman driver. The HOOP team confirms the match on your call.
Every route is planned and priced on a real street map of Kenya.
A 4-digit PIN, read to you by the HOOP team when your driver is confirmed.
One tap sends your name, trip code and GPS position to the HOOP team.
You approve the request on your own phone. Nothing is charged here.
Not six corridors. From Lodwar to Malindi, point to point.
For drivers
Post a trip once and HOOP fills the empty seats along your route before you start the engine. Your 80% share is recorded against your name for every completed trip and paid to your M-PESA number.
Say where you are going on the home screen — type it, or tell HOOP Brain in plain language in English or Kiswahili. The fare engine prices every product on that road. The HOOP team then calls to confirm a driver, the exact pickup point and the fare, and shares your trip PIN. You give that PIN to your driver at pickup.
Set a pickup and a drop-off on the ride screen, pick a product — shared seat, direct, Crew pass or autonomous shuttle — and send the request with your name and M-PESA number. Nothing is charged on this site: the confirmation call comes first, then the M-PESA prompt arrives on your own phone for you to approve.
Every trip carries a 4-digit PIN you check against your driver at pickup, an SOS that sends your name, trip code and GPS position to the HOOP team, and a driver whose ID, licence and log book are verified before their first fare. Lady HOOP asks for a woman driver, and the team confirms that match on your call. In immediate danger, call 999 or 112.
It is the line that funds everything the matatu skips: driver pay that keeps 80% of the fare with them, trip tracking, insurance and a support team that can see your live location. The markup is fixed by the fare engine — no surge pricing, no dynamic roulette — and on a long run the uplift stops at KES 200 over the matatu fare, so the gap never widens with distance.
The 40% rule and the KES 200 cap never change; the base does. Metro, urban and rural corridors have different matatu benchmarks and minimum fares (KES 50 / 40 / 30), so the same distance prices differently in Nairobi and Turkana.
Nothing is charged on this site. You send a ride request, the HOOP team calls to confirm your driver and the exact fare, and only then does an M-PESA request arrive on your own phone for you to approve. No cards, no in-app wallets, no deductions you didn’t confirm.
A recurring daily seat — same route, same time, reserved every working day — billed per day at roughly 25% under what a single shared seat costs. Pause any morning you’re not riding.
It is piloting on the Thika corridor now and shows as beta everywhere else. Crew pass holders and frequent riders on a covered route get first allocation when a county opens.